Process Redesign & ThirdBaseCI Process Management Software

Employment Plus engaged ThirdBase to provide performance improvement services for the rapid redesign of processes, systems, roles and responsibilities to support a new Employment Services contract with the Federal Government. ThirdBaseCI software was implemented to organise processes, provide staff easy access to the information they need and support continuous improvement.

Medibank - Immediate Process Improvements

ThirdBase conducted a review and improvement of customer facing processes in Medibank's Workplace Health division to achieve rapid and significant performance improvements. These were delivered in conjunction with a suite of internal Medibank initiatives including changes to roles, resourcing and shift structures and provision of staff training.

Business Process Management (BPM)
and Continuous Improvement Implementation

LeasePlan is Australia’s leading vehicle leasing and fleet management company with over 70,000 vehicles under management. ThirdBase was engaged to work with LeasePlan to define, establish and formalise Business Process Management and deliver Continuous Improvement capabilities across the company using ThirdBaseCI software.

Process Design and Change Management

Fairfax Media deployed a group-wide ERP system solution covering its procurement, financial accounting and management information requirements to enable greater integration of information and standardisation of processes.

Process Mapping

Roy Morgan Research is Australia’s best known and longest established market research company, with an unparalleled reputation for reliable, accurate, meaningful, revealing market research. Proudly independent, the Company operates globally with offices in New Zealand, USA, UK, Indonesia and throughout Australia.

Process Improvement Coaching

Benetas is one of Victoria's leading not-for-profit aged care service providers committed to giving individuals the best possible care, regardless of their financial situation, lifestyle or cultural background.

Process Re-engineering & System Specification

ThirdBase was engaged to redesign this Labour Association’s membership administration processes to eliminate inefficient and unreliable work practices as well as improve and expand services to members.



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